Shipping & Returns
Shipping Info
Turtle Bay Records always aim to provide the best service to our patrons. We provide a tracking number with each order so you can track your package, and we ship out your order within 2 business days.
Shipping Domestic
For domestic shipping with the United States, we ship with USPS. The shipping cost is $4.50 per CD and $5.50 per vinyl. We provide a tracking number with each order so you can track your package.
Shipping International
We ship internationally and use USPS First Class Package International Service. The international shipping cost is $20 per CD and $30 per vinyl.
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
Such charges are not included in the product price or shipping and handling costs and if this is something you worry about, we recommend that you look up your country’s laws, regulations, and restrictions that may apply when purchasing from the US.
Returns
If you have any issues with your order or your product, please reach out to info@turtlebayrecords.com with any questions or concerns. We want you to be happy with your purchase and for you to enjoy the music.